My tracking says my order has been delivered but I do not see it?

Modified on Mon, 22 Sep at 11:20 PM

USPS - This is a very common issue caused by an incorrect scan by USPS. In most cases, the order will be delivered within 1-2 business days after showing as delivered. If 2 business days have passed, please email us and we will happily get you a replacement or a refund. 


UPS - Please email us immediately via the CONTACT page and we will begin the claims process. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article